Frequently Asked Questions
Everything you need to know about shopping with Quarks Shoes.
What is your return policy for footwear?
We offer a 30-day return window for all unworn shoes in their original packaging. Please ensure the soles are clean and the box is intact to qualify for a full refund.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days depending on your location. Expedited shipping options are available at checkout for faster delivery.
How do I determine my correct shoe size?
We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for boots and sizing down for loafers.
Do you offer international shipping?
Currently, we ship to customers within North America. We are working on expanding our logistics to support global shipping in the near future.
Are your leather products ethically sourced?
Yes, Quarks Shoes partners with certified tanneries that prioritize sustainable practices and ethical labor standards to ensure high-quality, responsible fashion.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.